You can print the return receipt by visiting the " Order History " link through your Petco account. If you continue to use this site we will assume that you are happy with it. *Offer valid 2/27/23 - 3/12/23 with Treats membership online only when enrolling in Autoship. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Transaction total is prior to taxes and after discounts are applied. To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase. Step 4: Find the Menards . Can PetSmart Look Up My Receipt? 6 minute read. However, if you paid for a PetSmart item using a debit card, you will receive a cash refund. Offer can be redeemed once during the offer period with a maximum earning of 2000 points. You may get a PetSmart merchandise credit instead if you dont have the payment method or lost your receipt. Yes, PetSmart can look up receipts, provided you have the qualifying information. Note that you will need the item in the original packaging, with the packing slip or shipping confirmation in lieu of a receipt. Our return policy is simple and worry-free: If youre not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. To check your Treats point balance, simply go to petsmart.com/treats-rewards. Discount taken off highest priced qualifying item in cart. Privacy Policy. The refund will go back to whatever method you paid. PetSmart Free birthday card and coupon for a free toy for PetPerks members only. You can also return the purchase price of a PetSmart product if it was made with your credit card. Cute Frogs: 9 Pictures That Will Make You Happy, 5 Best Sources of Iron for Dogs (& How Much They Need Daily). Can I Return An Item Or Animal Without The Receipt To PetSmart? What Is PetSmarts Return Policy For Live Animals? If you can not find it they can look it up based on your PALS account. It would be a huge security risk to be able to access receipts by product bar code. PetSmart allows you to return products to their stores. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Quantities may be limited. PetSmart Return Policy 2023 (Pets, No Receipt, Chewy + More) Petsmart Return Policy: Petsmart allows pet owners to shop for necessities and accessories and purchase new pets. Must be signed in to your Treats account prior to purchase or use Treats membership ID in stores at checkout. Enter the amount of the charge as seen your statement, transaction date, expiration date, and the payment card number used for this transaction. PetSmart offers an online store locator to help you find a location close to you, or you can contact them to ask on (888) 839-9638. In order to receive a full refund to the original payment method you will need to have valid proof of purchase. Note that if your animal died after the purchase from PetSmart, you can also return it with evidence for a refund. How Strict Is The Petsmart Return Policy? Curbside orders must be picked up two hours prior to store closing time. The retail giant encourages its customers to create PetSmart accounts to make life easier for everyone. Can PetSmart look up receipts? How Do I Return PetSmart Purchases To A Store? Address book: Save up to 10 addresses to speed up checkout. If you do not have the card used to make the PetSmart online order, or you paid via an online system such as PayPal, you will be given a merchandise return card instead. You will need to have your receipt as proof of purchase, and it is best to bring with you a form of valid photo ID should it be required. If you have purchased an order online, you can return it to your local PetSmart store for a refund or exchange. You can return non-perishable food within 90 days, but only with a receipt. Yes, you can return an open bag of food to PetSmart (which includes all brands such as Hills, Purina, Cesar, Royal Canin, etc.) For more information, please see our Log in to Citi Online. Four good reasons to indulge in cryptocurrency! We also have a large variety of popular, high-quality pet products for dogs, cats . PetSmart is happy to allow you to return dog food youve opened, provided you dont mind paying shipping costs. If you buy a fish from PetSmart and the fish dies unexpectedly within 14 days of purchase, dont flush that poor thing down the toilet or throw it in the trash. A Canadian expat, Nicole now lives on a lush forest property with her Kiwi husband and new baby daughter in New Zealand. Orders placed after 3pm will be fulfilled the next day. A PetSmart refund will be issued to the same credit card used to purchase the item. Do Ferrets Need Vaccination Shots? PetSmart is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. Offer not valid on products purchased from The Pharmacy at PetSmart, services, gift cards, gift certificates, previous purchases and charitable donations. Email usually works but when it doesn't the second always will. Purchases in cash will be refunded in cash, Purchases with check will be refunded with a gift card or cash after a 10 day waiting period from the date of sale, Credit card purchases are refunded to the card used for purchase or a gift card, Debit card purchases are refunded in cash, Gift card purchase will be refunded on a gift card, If you are exchanging a product you will receive the positive balance in the original payment form, Electronic products like shock collars and electric fences or training products, Non-prescription pet medication or vitamins. Any outstanding balance will be repaid to you in the original mode of payment, such as cash or a credit card. If youre interested in finding out more about PetSmart policy, we have articles on the return policy for PetSmart dog food, the coupon policy for PetSmart, and the exchange policy for PetSmart. Add a Comment. Enter your receipt total. You can find a wide range of products in their store or online. Petco is not responsible for lost or stolen Pals Reward Dollars. Offer valid through 4/2/23. Treats members enjoy Free Standard Shipping on select orders over $49. Instead, youll probably get a very shocked reaction from the store personnel and maybe even a scream! Certain products and brands are not eligible for sitewide offers or promotions and specifically excludes: select products from The Pharmacy at PetSmart, all Royal Canin and Eukanuba products, all services, give cards, gift certificates, previous purchases and charitable donations. You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging. Free Same-Day Delivery offer valid on select merchandise purchased at petsmart.com when choosing Same-Day Delivery. You will receive your PetSmart refund via the original method of payment you used to purchase. Didn't find what you need? To learn more about PetSmart returns, continue reading, and well give you all the information you need. Click 'sign in' to access your information. A: The price of a parakeet at PetSmart ranges from around $20 to $50, depending on the breed, age, and color of the bird. This can be in the form of a receipt or an order confirmation if you purchased the item online. .Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More), Target Customer Service Desk Hours In 2023? Credit cards: You can save up to 5 credit cards for faster checkout. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. Costco Shop Cards provide an excellent alternative to carrying cash or credit cards and heres why: they never expire, you can recharge your card, and they come in a full range of denominations, from $25 to $2000. Dec 12, 2018 - PetSmart receipt with no marketing. Select the purchase date. You will need to sign in or create an account to view your points. Store hours may vary. PetSmart does not allow you to return certain products, even if the product is in an unopened, new condition. Only your store merchant has equipment and software authorized to access product database. E-products such as training and collar items, or fencing, Vitamins and medication that are not prescribed for pets. Keep in mind that you may get a refund from PetSmart even if your Pet passed away . Its possible that you paid for your PetSmart online order with a credit or debit card that you dont have. Next, call PetSmart's Customer Care at 1-888-839-9638 and request a Return Authorization Number and shipping label. PetSmart has a return policy that allows you to send back wet or dry pet food. PetSmarts merchandise return card cannot be redeemed for cash and is only good for purchases at that particular PetSmart store. Whether you have concerns about your dog, cat, or other pet, trained vets have the answers! Make sure to use a traceable and insurable method of shipping and attach your PetSmart return shipping label. Can you return a crate to Petco? See www.petsmart.com/treats for details. It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart. You can either return the item at your closest PetSmart shop or contact PetSmart Customer Services on 1-888-8399638. Thousands of new reviews are published every day. PetSmart will only send you your receipt for free gifts. Step 2: Log in to your Menards account Open the Menards app and log in to your Menards account using your email address and password. Many people wonder what the return process is for products that fall below customer expectations. Generally, the younger and more common the parakeet is, the lower the price will be. Keep in mind, however, that if your item is broken or faulty, you have 30 days from the date of delivery, or 60 days from the date of purchase if you made it in-store. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Points will be credited to your Treats account 24-72 hours of your purchase. Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. If you opened the bag you have 14 days to return it with your receipt. The best way to do this is to put the fish and some of its tank water in a plastic container or bag and head to the store directly without wasting time. Prices & selection may vary by store & online. 5 Comments. Offer may not be combined with other promotional offers or discounts and specifically excludes any available Autoship offers. Looking for something in particular? Please note that prescription medication can never be returned. Your email address will not be published. It is important to remember that PetSmart may require you to send a water sample and the dead fish back to them if the fish is being returned. Enter your card type and last 4 digits of card number. Select Lookup receipt. Search our database of over 12348 posts with up-to-date information from our experts and veterinarians. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. If you purchased an item from Petsmart online or in store and you wish to return it you can bring the item to any Petsmart store location to inmate a return. PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2023. Opened food can be returned, but only with a receipt or proof of purchase. As a pet owner, you need to provide your pet with all it needs to live a healthy and happy life. You dont need to return a dead fish to the store in a water-filled container. 14 Rabbit Myths And Misconceptions You Need To Stop Believing Now! Keep reading to find out how to return things to PetSmart, if you need the original packaging or receipt, and what items are eligible for exchange or refund. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. If youd like to upgrade your membership before shopping or signing up for Costco Services, just sign in to your Costco.com account and select Account Details. If the situation arises where one of these animals is not available, you can return it within 14 days of its purchase. See www.petsmart.com/treats for details. Petsmart is a one stop shop for pet owners to buy necessities and accessories for their pets and even a place to buy new pets altogether! Valid for dogs and cats. If you bought a live animal from PetSmart, such as a snake, iguana, or hamster, you have 14 days to return it to PetSmart. You can initiate this process online to receive a shipping label. What if I lose my certificate? If you wish to exchange an item you can do so at any store and they will credit any remaining positive balance to your original payment method or a gift card. If you wish to return a product without the receipt or with a receipt older than 60 days you must bring a valid ID to a Petsmart store to receive a gift card for the most recent sale amount. Quantities may be limited and deliveries may be delayed. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness, Eukanuba and Purina Pro Plan. With the PetSmart Treats Rewards program, you can access your entire rewards system at PetSmart online, including all your previous orders. Can you return dog food if your dog doesnt like it? Additionally you can return your online purchases (minus shipping and handling and gift wrap charges) for a full refund. Note that live pets can only be returned within 14 days. According to their site, it can take up to 30 days from the day they receive your return for them to issue your refund and process the return. After the 60 day period has passed you can still return the item for a refund but the amount you receive will reflect the current sale price at the time of the return. You can also set your favorite PetSmart store. See www.petsmart.com/help or store associate for more details. Get your order in 1 hour with buy online pick up in store. You have typically two weeks to send the animal back and you will get your money. When you have an account at PetSmart, you can look up your past purchases and view your receipts. A PetSmart merchandise card may be given if you do not have your payment method or misplaced your receipt. Jun 12, 2022 . Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. Target Customer Service Desk Hours, Walmarts Wrong Price Policy: What You Need to Know to Avoid Being Overcharged | Walmart Wrong Price Policy, Walmart Lunch Break Policy | Walmart Employee Lunch, How To Exchange Diapers Walmart Diaper Return Policy, How do you keep carpenter bees away? Petsmart is a pretty convenient place to get your pet products, whether youre shopping in store or online. In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. Home Miscellaneous Does Petsmart Take Back Opened Dog Food. Returns Without A Receipt OR With A Receipt Older Than 60 Days. How can I return online purchases from PetSmart? From your online account, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and use them immediately. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. For opened items, PetSmart only offers 14 days to return them compared with the 60-day return period that is standard for unopened products. Can You Return An Item To Petsmart Without A Receipt? If you want to return something to PetSmart for a refund, it says that it must be in the original packaging. Where the animal is from depends on the type of animal it is, and the ethics that surround their breeding. Romo-Serrano says she would frequently throw out the . PetSmart also offers periodic sales and discounts, especially around holidays, that can bring down the price further. Yes, you can. Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. If you do not have the original packaging for the item you wish to return you will be unable to return it to Petsmart. For example, if you paid for an item with cash, you will receive a cash return at the time of purchase. Online items can also be returned in any store. If you purchase dog food that your furry friend just doesnt like, you can still return it to PetSmart. Call and speak to our Customer Service Executive. Go to "order history" and "download order report" on Amazon specifically. Autoship orders require an account for recurring orders. Prices & selection may vary in stores & online. For more information on PetSmart policy, please refer to our other articles: PetSmart coupons policy, PetSmart refund policy and PetSmart exchange policies. To receive your PetSmart merchandise refund card or cash back, it may take up to 10 business days for you to return a petSmart check purchase. If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. Check your local store for details & current store hours. While Chewy is owned by Petsmart, the two businesses run separately from one another and often times sell different products. If you are not happy with what youve purchased at PetSmart, you may be wondering about the stores return policy. If you initiate the return process on the Petsmart website you will receive a free shipping label covering the return costs. We apologize for the inconvenience. Can I return something to PetSmart without a receipt? You will receive your PetSmart refund via the same method of payment you used to purchase the item. PetSmart return without a receipt Simply bring the food to your local store with a valid ID. Step 3: Select the store you made the purchase at. Please turn it on so that you can experience the full capabilities of this site. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. common stock and its related subsidiaries, effectively eliminating Chewy as a subsidiary of PetSmart. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. Nicole is the proud mom of 3 rescue fur babies, Baby, a Burmese cat; Rosa, a New Zealand Huntaway; and Mac, a Lab/Mastiff. Make sure to bring your receipt. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Alternatively, you may call PetSmart at (888) 839-9638 to discover a location near you using their online store locator. Can PetSmart look up a receipt? While supplies last. Start typing, then use the up and down arrows to select an option from the list, Global Source Single Door Folding Wire Dog Crate, Hill's Science Diet Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley, ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural, Top Paw X-Large Adhesive Leakproof Dog Pads - 28" x 34". The fish and water sample must be returned to the store where you got them since PetSmart will not accept a dead fish. With a receipt, you can return the product within 60 days from date of purchase. One of the most convenient things about shopping there is the great return policy offered by the company. Pet Keen is reader-supported. (You can choose multiple receipts at once if you wish) and then click Save. As long as you have an account with Petsmart and used it when making your purchase, you can access your order history (including receipts) through this account. The original means of payment, the receipt or comparable evidence of purchase, a form of identification, and the merchandise should be returned to PetSmart. Note: Hours for Services (Grooming, PetsHotel and Training) and Holidays may vary. Returns must be processed within 30 days of receipt of merchandise. You can return for a full refund within 60 days of purchase with your receipt for the full amount on the receipt. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. This is effective as of 2022. PetSmart will not accept returns of Chewy merchandise after 2022. Join our loyalty program & earn points every time you shop! It seems that you can receive a full refund for the amount you paid if you return it within 60 days with a valid receipt. Your email address will not be published. If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. You will receive an email notification when your return is processed. Save as many as 10 addresses to your PetSmart address books. David Krug is the CEO & President of Bankovia. If making an exchange, any positive balance will be refunded in the original form of tender. What Does PetSmart Do With Returned Items? Once your membership has been verified, you can go ahead and upgrade. All Pals Reward Dollars expire upon 45 days of issuance date. Points will be credited to your Treats account within 24 72 hours of your purchase. While supplies last. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. How Much Does It Cost to Spay or Neuter a Dog at PetSmart. January 16, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 16, 2022 by Laura Ritterman. Unfortunately, PetSmart does not accept returns on Chewy items as of 2023. . Our mission at Pet Keen is to make the life of you and your pets easier and even more enjoyable. Contact. You can also set your favorite PetSmart store. Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. Must be signed into your Treats account prior to purchase. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. Featured Image Credit: BearFotos, Shutterstock. PetSmart allows you to return a dead fish for a refund or exchange if you show your receipt and take a sample of your tank water. Question: Can You Return Dog Food To Petsmart, Quick Answer: Can I Return Dead Fish To Petsmart, Question: Can I Return Fish To Any Petsmart, Quick Answer: Can I Return A Used Fish Tank To Petsmart, Quick Answer: Does Petsmart Dog Food Cause Seizures, Quick Answer: Does Petsmart Give Dog Food Samples. Your browser's Javascript functionality is turned off. You must put the toy back in its original packaging and the toy must be in like-new condition, just as it was when you took it out of the package. Only if the original packing is intact may an item be returned to PetSmart after being opened by the customer. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order . If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. Try creating a new account. PetSmart has two ways to look up and reprint a receipt. You cant return any live fish and invertebrates if theres nothing wrong, but you dont want them anymore. To exchange your balance, you will need a receipt. Returns or Exchanges Without a Receipt or With a Receipt Older Than 60 Days: Bring the product and a valid ID to any store and a merchandise return card for the most recent sale amount will be issued. However, you do need to put that dead fish in a secure container. Learn more about PetSmarts return policy, including how to send a pet back without a receipt. If you purchase a fish from PetSmart and decide later you dont want that fish, return it to PetSmart for an exchange or refund if you make the return within 14 days.