Please call us for guidance with your claim submission - we're happy to help you understand Once you receive it, please enter it below. If you forgot your password then you can reset it now by answering the security - This non-GAAP financial measure of the combined ratio for Commercial Lines represents the combined ratio before catastrophes, prior accident year development and COVID-19 incurred losses. An increase in earnings generated by 8% growth in P&C earned premium and 5% increase in Group Benefits fully insured ongoing premium. hbbd``b`l 2H$Z`@"2$@,3;d*2b`bdX 7 e endstream endobj startxref 0 %%EOF 68 0 obj <>stream B((e9$-q:Rx!"N Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business. For additional security, we need to verify your identity before you can sign in to the account. K P Rc For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. Core earnings ROE is calculated by dividing (a) the non-GAAP measure core earnings for the prior four fiscal quarters by (b) the non-GAAP measure average common stockholders' equity, excluding AOCI. Enter your policy numbers . Commercial pricing moderated from the fourth quarter but is still exceeding loss trends across most product lines. buyout premiums). https://www.thehartford.com/employee-benefits/value-added-services. Having trouble logging in? Ron C. Lodi, CA. h|n0_O06)PV04\.hVCG!$E1^.b,ns1[,;>wGF!r*~vx:{+A&O:_BH*u?]DKobx. When you receive your 8-digit Identification Net income (loss) and net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measures to core earnings. Report a Claim. Net income of $42 million in first quarter 2022 decreased from $47 million in first quarter 2021, largely due to a change from net realized gains to net realized losses related to investments in funds seeded by the company, partially offset by higher fee income. Its so much more than productivity. See how were changing the game. Nine doctors said Werner was disabled and couldn't work, but a few months after they conducted surveillance, Werner received a letter from The Hartford stating his disability benefits were . 2,616 803 18 1,564 285 13 5,299 Benefits, losses, and loss adjustment . Understand who to contact for specific leave-related questions, Download the Personal Disability Reference Guide. A reduction in auto as non-renewed premium exceeded new business despite an increase in new business over first quarter 2021. Subscribe to our weekly newsletter. For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. Manage my business policy, bills and claims, get certificates and submit audits. my experience has been that folks want to trust the insurance company and . Phone: 1-800-549-6514 Availability: Monday - Friday 8AM - 8PM EST You are about to be logged out due to inactivity. Employees are the most important part of a business. You can easily manage your policy, billing, and documents in one convenient place Create Your Account Log In Express Services No login required Pay Your Bill Get Your Auto ID Cards Download the Mobile App Digital ID Cards, bill pay, roadside assistance and more. The homeowners underlying combined ratio of 77.4 was relatively flat from 77.2 in first quarter 2021 due to a slight increase in the expense ratio. Code, please enter it in the field below and click "Next". Notify your leader to coordinate your return to work. For additional security, we need to verify your identity before you can sign in to the account. While market values of the funds increased over the previous twelve months, there was a net decrease in market value of $8.2 billion in the three months ended March 31, 2022. Text {#maskedTwoFactorSMS} We sent a one-time security code to to your configured number. Corporate Consolidated. First quarter 2022 net income of $383 million increased from net income of $129 million in first quarter 2021, principally due to a $458 million, before tax, change from an underwriting loss to an underwriting gain, partially offset by a $135 million, before tax, change to net realized losses in first quarter 2022. Net loss available to common stockholders, Interest expense and preferred dividends, before tax. You may want to check with your employer before you file. fO^_a3MH&4Vz-Xm5ItN A decrease in underlying underwriting gain, largely driven by higher auto claim frequency and severity and a decrease in earnings associated with a 2% decline in earned premium. Susan Spivak Bernstein There were no current accident year COVID-19 incurred losses in first quarter 2022 compared with $24 million in the first quarter 2021. Factors or events that could cause the Companys actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. Please fix errors indicated below. The system will prompt you for the rest. The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. Get a certificate of insurance Pay a bill Request or quote policy changes Prepare for a premium audit Go paperless View policy documents Check and file claims Other Resources for Your Business Workers' Compensation Posting Notices Business Owner's Playbook Small Biz Ahead Get a New Policy Risks Relating to Economic, Political and Global Market Conditions: challenges related to the Companys current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns, changes in trade regulation including tariffs and other barriers or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios; market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates and market volatility; the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy; the impacts of changing climate and weather patterns on our businesses, operations and investment portfolio including on claims, demand and pricing of our products, the availability and cost of reinsurance, our modeling data used to evaluate and manage risks of catastrophes and severe weather events, the value of our investment portfolios and credit risk with reinsurers and other counterparties; the risks associated with the discontinuance of the London Inter-Bank Offered Rate ("LIBOR") on the securities we hold or may have issued, other financial instruments and any other assets and liabilities whose value is tied to LIBOR; Insurance Industry and Product-Related Risks: the possibility of unfavorable loss development, including with respect to long-tailed exposures; the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims; the possibility of another pandemic, civil unrest, earthquake, or other natural or man-made disaster that may adversely affect our businesses; weather and other natural physical events, including the intensity and frequency of thunderstorms, tornadoes, hail, wildfires, flooding, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns; the possible occurrence of terrorist attacks and the Companys inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal government under applicable laws; the Companys ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines; actions by competitors that may be larger or have greater financial resources than we do; technological changes, including usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing; the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms; the uncertain effects of emerging claim and coverage issues; political instability, politically motivated violence or civil unrest, may increase the frequency and severity of insured losses; Financial Strength, Credit and Counterparty Risks: risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Companys financial strength and credit ratings or negative rating actions or downgrades relating to our investments; capital requirements which are subject to many factors, including many that are outside the Companys control, such as National Association of Insurance Commissioners ("NAIC") risk based capital formulas, rating agency capital models, Funds at Lloyd's and Solvency Capital Requirement, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results; losses due to nonperformance or defaults by others, including credit risk with counterparties associated with investments, derivatives, premiums receivable, reinsurance recoverables and indemnifications provided by third parties in connection with previous dispositions; the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses; state and international regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends; Risks Relating to Estimates, Assumptions and Valuations: risk associated with the use of analytical models in making decisions in key areas such as underwriting, pricing, capital management, reserving, investments, reinsurance and catastrophe risk management; the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Companys fair value estimates for its investments and the evaluation of intent-to-sell impairments and allowance for credit losses on available-for-sale securities and mortgage loans; the potential for impairments of our goodwill; Strategic and Operational Risks: the Companys ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event; the potential for difficulties arising from outsourcing and similar third-party relationships; the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions; risks associated with acquisitions and divestitures, including the challenges of integrating acquired companies or businesses, which may result in our inability to achieve the anticipated benefits and synergies and may result in unintended consequences; difficulty in attracting and retaining talented and qualified personnel, including key employees, such as executives, managers and employees with strong technological, analytical and other specialized skills; the Companys ability to protect its intellectual property and defend against claims of infringement; Regulatory and Legal Risks: the cost and other potential effects of increased federal, state and international regulatory and legislative developments, including those that could adversely impact the demand for the Companys products, operating costs and required capital levels; unfavorable judicial or legislative developments; the impact of changes in federal, state or foreign tax laws; regulatory requirements that could delay, deter or prevent a takeover attempt that stockholders might consider in their best interests; and the impact of potential changes in accounting principles and related financial reporting requirements. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. Core earnings of $50 million increased from $45 million in first quarter 2021 as an increase in fee income, mostly attributable to higher daily average Hartford Funds AUM, and a higher tax benefit in the 2022 period for stock-based compensation was partially offset by higher variable expenses. Adjustments to reconcile net income margin to core earnings margin: Net realized losses (gains) excluded from core earnings, before tax. The most directly comparable GAAP measure is net income (loss). For additional security, we need to verify your identity before you can sign in to the account. * Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures Underlying combined ratio of 88.5 was 5.0 points higher than first quarter 2021, primarily due to higher auto loss costs and, to a lesser extent, a higher expense ratio. If/when ESL is exhausted, team members are permitted to draw from their PTO drawing first from PTO FT Status Bank (if available) and then PTO True Balance (not to go below 80 hours), then PTO Drawdown Bank. Attract, keep and help protect employees with industry-leading employee benefits solutions. Provide proper documentation to The Hartford within 15 business days of the leave request. Once you've entered the information below, it should take about 5-10 minutes to complete your claim. THE CRITICAL ILLNESS POLICY PROVIDES LIMITED BENEFITS FOR SPECIFIED DISEASES ONLY. employee Report a Workers' Compensation Claim What you'll need 1 The policy number. Total group life loss ratio improved 9.9 points, to 98.4%, primarily due to lower excess mortality, primarily caused by direct and indirect impacts of COVID-19. Income from LPs, including from private equity and other funds, is generally reported on a three-month lag. During the quarter, The Hartford returned $530 million to shareholders, including $400 million of shares repurchased and $130 million in common stockholder dividends paid. Book value per diluted share is the most directly comparable U.S. GAAP measure. The Hartfords claims team brings the right support at the right time. Personal Lines core earnings of $84 million decreased by $47 million due to: Combined ratio of 90.4 in first quarter 2022 increased 7.3 points relative to first quarter 2021, primarily due to lower net favorable PYD and a higher underlying combined ratio, partially offset by lower CAY CAT losses. Submit a return to work note from your medical provider that clearly indicates whether your return is with or without restrictions to the LOA Accommodations team via e-mail at. Written premiums in first quarter 2022 were $707 million compared with $715 million in first quarter 2021 primarily due to: Fully insured ongoing premiums (ex. authorized representative. Please note that we have hidden parts of your contact information for security reasons. The Company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise. What if I need to take an intermittent leave for a personal disability? Higher renewal written price increases in auto in response to recent increases in loss cost trends. Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business. Core earnings - The Hartford uses the non-GAAP measure core earnings as an important measure of the Companys operating performance. I need to request a leave of absence for a personal disability. Want to Talk? %XLNT$) HTR. The Hartford Announces First Quarter 2022 Financial Results, Annualized investment yield, excluding limited partnerships and other alternative investments, Net investment income, excluding limited partnerships and other alternative investments, Underlying loss and loss adjustment expense ratio before COVID-19 losses-. Option Details. Commercial underwriting results were outstanding with expanding margin contributions from each business. Favorable P&C prior accident year development (PYD) within core earnings of $33 million, before tax, in first quarter 2022, driven by reserve decreases in workers compensation, compared with $232 million of unfavorable PYD in first quarter 2021 that was primarily due to a reserve increase for general liability driven by the initial settlement with BSA on sexual abuse claims. To apply for intermittent leave, please call The Hartford at. HARTFORD, Conn.--(BUSINESS WIRE)-- An increase in insurance operating costs and other expenses, primarily driven by higher technology costs, higher claim costs to handle elevated claim levels resulting from the pandemic and a decrease in the allowance for credit losses on premiums receivable in the 2021 period, partially offset by incremental savings from the Hartford Next program and a reduction in AARP direct marketing costs. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com. How will I be paid? Because The Hartford's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing The Hartford's non-GAAP financial measures to those of other companies. First quarter 2022 written premiums of $2.8 billion were up 12% from first quarter 2021, reflecting higher policy count retention across all lines, new business premium growth in small commercial, the effect of renewal written price increases across all lines and higher audit and endorsement premiums from a larger exposure base, including due to higher payrolls. && %9)vv P A reduction in excess mortality losses in group life with $96 million before tax of losses in first quarter 2022, compared with $185 million in first quarter 2021. We sent a one-time security code to {#maskedTwoFactorSMS}. A reconciliation of net income margin to core earnings margin for the quarterly periods ended March 31, 2022 and 2021, is set forth below. Resend. The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. March 31, 2022, book value per diluted share of $46.36 decreased 10% from $51.36 at Dec. 31, 2021, principally due to a change from net unrealized gains to net unrealized losses on investments within AOCI as a result of an increase in interest rates and wider credit spreads. Your pharmacist should bill your approved medications directly through Express Scripts, at no cost to you. Partially offset by lower CAY CAT losses with catastrophes of $17 million before tax in first quarter 2022 driven by tornado, wind and hail events in the Southeast and winter storms along the East Coast. Report a Claim. 3/2/2023. The underlying combined expense ratio before COVID-19 losses is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses, prior accident year reserve development and COVID-19 incurred losses. Income from LPs was $126 million, before tax, in first quarter 2022, increasing from $112 million, before tax, in first quarter 2021, mostly driven by the sale of an underlying real estate property in the 2022 period and higher real estate fund valuations, partially offset by lower returns on private equity funds in the 2022 period. First quarter 2022 core loss of $48 million decreased $12 million compared with first quarter 2021 core loss of $60 million primarily due to a loss of $8 million before tax in the 2021 period from the companys previously owned equity interest in Talcott Resolution and a higher tax benefit in the 2022 period for stock-based compensation, partially offset by an increase in interest expense. Send a copy of your receipt and claim number to the address or fax number for your claim state. We'll send you an Identification Code so we can verify your identity. Core earnings per diluted share Whenever you need it. You must call 30 days in advance of the leave, if possible . - This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. The companys investments with Russian exposure have an amortized cost of $16 million and a fair value of $7 million. The Hartford Let's Talk Instead. Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. - The Company provides different measures of the return on stockholders' equity (ROE). 860-547-7413 Therefore, the following items are excluded from core earnings: In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income available to common stockholders, are included in the determination of core earnings. Net income available to common stockholders Core earnings of $8 million in first quarter 2022 improved from a loss of $3 million in first quarter 2021 primarily due to lower excess mortality losses in group life and the effect of higher fully insured ongoing premiums, partially offset by a higher loss ratio before considering excess mortality, higher operating expenses and modestly lower net investment income. Impact on annualized investment yield of limited partnerships and other alternative investments, before tax, Annualized investment yield excluding limited partnerships and other alternative investments, before tax. Earned premiums 2,235 734 1,374 4,343 Fee income 9 8 44 282 12 355 Net investment income 327 35 16 127 1 3 509 Other revenue 1 19 (8 ) 12 Net realized gains (losses) 44 7 2 19 2 6 80 Total revenues. [T8;C1&/lflJ)|)p)p9f+D5elADn"#%`'t/~GYO;@aQ8aQ1$0M`)##3QC#B0 &`c%o' If you have a communicable disease or are out on a Workers Compensation leave, you must report to your local Occupational Health office to be cleared prior to returning to work. plx%`0`PHT~ P!D@Oaf|\pBzEL@} ldr6IKu@I20I,: Make sure you have the following: Policy number Billing Zip code Accident details It's time to upgrade! ** All amounts and percentages set forth in this press release are approximate unless otherwise noted. The three month period ending March 31, 2022 included $9 million, or 1.1 points, of losses on short-term disability claims related to COVID-19 as compared with $13 million, or 1.8 points, for the three months ended March 31, 2021. We have the following email address on file. Global Specialty underlying combined ratio of 88.2 improved by 1.7 points from first quarter 2021 primarily due to a lower expense ratio, COVID-19 losses incurred in first quarter 2021 and lower loss ratios in U.S. lines of business, partially offset by a higher loss ratio in international, primarily due to a non-catastrophe marine loss in the quarter. ;U'|RjU$]sR%fzbu=VS O D*27'He]mS.ACcB6Q&1c"(19]Oifu oh\I1k KL! Under the Family Medical Leave Act, team members must have completed at least one year of service with Hackensack Meridian Health, worked at least 1,250 hours during the preceding 12-month period, and declared intent to return to work after the leave. When should I file a claim? Choose how you want to receive or enter your security code. THE HARTFORD FINANCIAL SERVICES GROUP, INC. Benefits, losses, and loss adjustment expenses, Insurance operating costs and other expenses, Net Income (loss) available to common stockholders, Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses), Net realized losses (gains), excluded from core earnings, before tax, Integration and other non-recurring M&A costs, before tax, Net income (loss) available to common stockholders, Change in deferred gain on retroactive reinsurance, before tax, DISCUSSION OF NON-GAAP FINANCIAL MEASURES. Core Earnings Return on Equity Be prepared to supply the following information: Name, last four digits of your social security number, date of birth, date last worked and date of hire, Medical providers name, phone number and fax number, Preferred method of communication while on leave. Your Options: Coverage. Resend. This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. From income protection plans to a fast and easy claims process, we are here for you. The replay will be accessible approximately one hour after the conclusion of the call and be available along with a transcript of the event for at least one year. For additional details, please read https://www.thehartford.com/legal-notice. 192. I am on an approved leave for a personal disability. h2T0Pw/+Q0L)620)XTb;; ;* ^ %PDF-1.7 % The Hartford Member Portal Skip to content Sign into your account Username Password Sign in Create account Forgot your username or password? Tell us how you want to receive your code; choose either the phone number or The Company provides to investors return on equity measures based on its non-GAAP core earnings financial measure for the reasons set forth in the core earnings definition. The Hartford will let you know if the request has been approved or denied within five business days after receiving all necessary documentation. Forgot your password? michelle.loxton@thehartford.com Actual results could differ materially from expectations depending on the evolution of various factors, including the risks and uncertainties identified below, as well as factors described in such forward-looking statements; or in The Hartfords 2021 Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and our other filings with the Securities and Exchange Commission. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. If you have not received the code or still have trouble signing in, please call member services. Choose how you want to receive or enter your security code. A reconciliation of consolidated net income (loss) ROE to Consolidated Core earnings ROE is set forth below. Change in loss reserves upon acquisition of a business - These changes in loss reserves are excluded from core earnings because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition. Total disability loss ratio of 73.2% increased 4.8 points compared with first quarter 2021, primarily due to less favorable prior incurral year development on long-term disability as the 2021 period benefitted from low incidence levels from earlier in the pandemic. A reduced schedule leave reduces an eligible team members usual number of working hours per workweek, or hours per workday. (\c!bN PU3i z Benefits. Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business. College degree preferred; High School Diploma required; Preferred 1+ years of related customer service experience; Looking for a candidate that has complimentary skills and can accelerate their learning to meet the demands of the job For additional security, we need to verify your identity before you can sign in to the account. You need to file a claim and you want to do it quickly and easily. Do not check if you are on a public or shared computer. Call The Hartford at 1-888-924-4155 or log in/create an account at. The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Companys ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. The Hartford Insurance Claims Workers' Comp Claims We're Here to Support You It's quick and easy to start your claim online. A reconciliation of the loss and loss adjustment expense ratio to the underlying loss and loss adjustment expense ratio before COVID-19 losses is set forth below. Property & Casualty (P&C) written premiums rose 9% in first quarter 2022 driven by Commercial Lines premium growth of 12%. The Company believes that annualized investment yield, excluding limited partnerships and other alternative investments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative investments. To find an Express Scripts pharmacy, call 888-289-1407 or review, can log in to see account and claim details. Therefore, The Hartford believes that it is useful for investors to evaluate net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Companys performance. Book value per diluted share (excluding AOCI). Solutions for every need: short-term, long-term, employer-paid, voluntary. Our Voluntary Benefits and Value Added Services. Commercial Lines core earnings of $456 million in first quarter 2022 increased by $351 million from first quarter 2021, primarily from: Combined ratio was 90.3 in first quarter 2022, 19.4 points lower than 109.7 in first quarter 2021, primarily due to an 11.9 point change to net favorable PYD, 4.5 points of lower CAY CAT losses, and a 2.9 point improvement in the underlying combined ratio.