If your fish is sick, it may not show symptoms for several days. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Attn: Returns The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. Shop all our bird products here. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Come check out our great selection of these and other bird supplies to optimize the birds health. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. Naturalize your Freshwater tank with Live Plants. Sunday 11am - 5pm. Reptile Reptile Lighting options for your terrarium or habitat. This credit is redeemable online or in store at any Sierra location. The fish that we keep in our tanks are little members of the family. Policy. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Does Petsmart Sell Bunnies? You will not use any air rifle purchased from STP for an unlawful purpose. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. It does not mean that you cannot return these items if they do not meet up the requirements provided. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Shop here for your small animal products, Copyright 2023 Sierra's Pets It is usually found at the bottom of our emails under the disclaimer. We will have a wide variety of dogs available, young and old, small and large! This is another American retailer that deals with pet supplies. There have been few complaints about some stores not accepting returns. Hop to Sierra for all the supplies to keep your critters healthy and happy. Is It Possible To Bring Back PetSmart A Sick Fish? This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Some shipping companies require that a representative inspect the damaged package. Cat This is why they include purchase receipts on return terms and conditions. Original shipping cost will not be refunded unless there was a Sierra error. This proves to the store that the fish did die. Must ship Standard Ground within the 48 contiguous U.S. only. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. Stay up to date on New Arrivals, email exclusives & more. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. We are unable to accept returns on clearance items. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). May 21 @ 11:00 am - 3:00 pm. If you can't find your question in our FAQ section, contact us and we'll answer shortly! Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. It depends from store to store. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Keycodes can only be used during the timeframe specified in the email. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Save my name, email, and website in this browser for the next time I comment. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. The staff will consult with you if your returns meet the criteria to be accepted. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. When you buy a fish, you hope to have it for several years. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. If signed into your account, click on the track package button(s) to see the status of your order. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. However, it is not guaranteed that all stores will accept the return. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Please include a copy of your invoice with the return as proof of purchase. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Our product webpages state any applicable restrictions on the shipping of that product. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Due to varying international restrictions, Sierra cannot ship food i.e. We will have a wide variety of dogs available, young and old, small and large! Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Find something for your pocket pet to chew on like toys, treats, and sticks. Shop. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. (His Real Height). A Sierra Fish & Pets employs approximately 20+ people. Due to the nature of the closeout business, we often receive items in limited quantities. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Click the link and write in Sierra Fish & Pets. Excludes AK, HI, all U.S. territories, possessions and all international orders. Item was purchased within 60 days of return. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. We are unable to accept returns on clearance items. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Yes, you can. NEW STORE HOURS: The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. BBB File Opened: 11/12/2009. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Small Animals and Fury friends for any lifestyle and level of care. Faqs from Sierra: Celebrating 30 Years Of Exploring. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Share. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Is It Possible To Bring Back A Used Fish Tank? I. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. 1. You may exchange your fish for another fish of the same type or a different type. We recommend postal insurance on return merchandise. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. Not eligible for special shipping offers. See our International return policy.) To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. The answer is simple. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. During this time, you can exchange the fish or request a refund for the value of the fish. (10 Reasons), Why Is Taco Bell So Expensive? We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . (2023 Updated), Why Is Chilean Sea Bass So Expensive? Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Both fresh and Saltwater. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. We . We are unable to accept returns on clearance items. Small Animals and Fury friends for any and all level of care. Train them with harnesses, head collars, and muzzles. Must ship Standard Ground within the 48 contiguous U.S. only. View all return instructions. Yes, they do. (10 Reasons), Does Lowes Have Curbside Pickup? PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. We will process your return or exchange after it arrives. Must ship via truck within the 48 contiguous U.S. only. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Petco allows returns for all the fish it sells. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. In some cases, they may be able to see signs of illness or disease. What Is The Fish Return Policy at Petsmart? We are dedicated to provide the very best for pets health. Shop. During this time, you can exchange the fish or request a refund for the value of the fish. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. If they appear completely cloudy or are sunken in, its a sign the fish is dead. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. We strive at this location to be the very best all around pet store in the Seattle metro area. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. Treat your small parrot with a new bird toy, playpen, or snuggle sack. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. The store, however, only allows a return for freshwater fish purchased in-store. Comfort them with tunnels, hide outs, and the correct cage. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. Hence, they ask for purchase receipts. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Typically, a higher order total equates to a heavier package. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Save. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. 5025 Campstool Rd In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. Have a good and lengthy life with your pet! Save my name, email, and website in this browser for the next time I comment. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Fuel (for lanterns, lighters, stoves, etc.) This fee covers return shipping from you to us. Any exclusions pertaining to an offer will be listed on each keycode email. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Free shipping is never truly free. to grow your business. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. We carry the best bird foods, supplies, and cages for your feathered friend. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Enter your order or tracking number. Yes, you can. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Your email address will not be published. Only one (1) keycode can be applied to an order. This will help them figure out which other fish may be a better fit for your tank or your preferences. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. Must ship Standard Ground within the 48 contiguous U.S. only. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Small Animals and Fury friends for any and all level of care. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Enjoy an aquarium without lifting a finger. PetSmart fish policy can assist you if you need to return your stray animal pet. (2023 Updated). However, some stores may not accept dead fish in certain locations. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. The staff are fantastic and they have a great selection of fish/pets. If you are not completely satisfied, please contact a Customer Service Representative. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. View all return instructions. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Required fields are marked *. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. When youre returning the fish, put it in a plastic bag filled with the fish tank water. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. We strive to be the very best all around pet store in the Seattle and South King County . Which Item Should You Bring With When Swapping A Fish? Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. February 18 @ 11:00 am - 3:00 pm. Please call 1-888-THAT-PET for assistance. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Sierra Trading Post ALL RIGHTS RESERVED. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Can I Return Fish To PetSmart? If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Create the ideal habitat for your reptile by shopping our reptile supplies. Saturday 11am - 7pm. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. PetSmart has an interesting return policy for certain products, like aquariums. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. We recommend that you place your order immediately. PetSmart does allow you to exchange fish. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Don't forget litter box and cat litter. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Directions. At the store, the employees may ask you for a sample of the fish tank water. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. as the full amount of these methods of shipping cannot be refunded. All of our made for a major retailer/brand items offer significant savings off their original retail price. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. Please call 1-888-THAT-PET if you have any more questions! This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. You may choose to take a refund during the online process. Keycode expiration dates can be found in the disclaimer section of each and every email. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Your email address will not be published. Pet Supplies Plus has everything that a pet parent will ever need! A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. And the prices you got to be kitten me!! We base the cost on your total order amount. Here are the pictures of our most recent kittens up for adoption. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. In such cases, you may want to return the fish. Best place to get your animal needs met and she employs all the young adults around here. Check with your nearest store via the contact details for confirmation. 0 Items in cart. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Get the cat items you need to keep you feline happy. We remind all our customers of our Air Rifle Policy, which remains in effect. Any item not meeting the condition standards of this policy will be returned at the customers expense. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. No company offers refunds on items that are not from their brand. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only.