Rachel certainly does not need to follow in Kristen's footsteps. Get your crap together Gucci jeesh! I've heard they're pretty slow with processing orders. I found that unfortunate because a company dealing in what would seem a progressive industry had such a poor reputation among its employees. To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. This will definitely be my go to from now on!, Many customers agreed that SSENSE products are way cheaper than other retailers or the brands itself. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and quality customer service. Fortunately, SSENSEs return policy is super easy and straightforward. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested. Sites like Ssense too will usually have relationships with designers and brands and will release exclusive online designer items that you can ONLY buy on SSENSE. var js, fjs = d.getElementsByTagName(s)[0]; I placed an order on Friday and just got my tracking this morning, Placed a separate order on Sunday and havenr received a tracking number, Heres an update: my friend who I mentioned had order some items just received them this afternoon. Shop this season's newest mix of established and emerging designer brands across womenswear, menswear, kidswear, and EVERYTHING ELSE, including Gucci, Balenciaga, Off-White, Essentials, Nike, SKIMS, Aesop, Byredo, and hundreds more. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. China may want to take notice, the United States military has some pretty cool toys up its sleeve and is not afraid to use them. Wishlist functionality to save favorites to buy later. For "other orders", the shipping fee is $14. Shop this season's newest mix of established and emerging designer brands across womenswear, menswear . Our chat agents are available 24 hours a day, 7 days a week. How do I know the item will fit me? New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. However, they did say that the quality of the clothing is worth the price. This is why shipments do not include a return slip inside the box. Although we couldnt deny the fewer negative reviews, people having complaints with the delayed shipping, return process and sometimes with the customer service. Please note: if an order was placed using the guest check out option, you must create an SSENSE account to modify the order yourself. The Montreal-based fashion brand has customers from all over the world and offers luxury clothing, streetwear, childrens clothing, sports accessories, home equipment, skincare, and more. Conditions apply. From the US here, dealing with the same issue. So for the Gucci horsebit sandals above, I also ordered a size 38 from Luisaviaroma, because SSENSE was sold out of that size. Ordered a week ago now still no update. So, if youre even a little worried about the negative reviews and complaints then lets not forget that even the most popular and trusted brands could have unsatisfied customers. Your authorization permits the carrier/customs broker to file on your behalf: (i) an administrative entry under section 321 of the. Anxiety starts hitting me after I started the order. SSENSE does not process direct exchanges. So, I requested a return because the shoes didnt fit and I didnt need another wallet. You can wear this jacket with jeans and a t-shirt for a casual look or dress it up with chinos and a button-down shirt. He also felt that working with independent designers has helped the platform stand out. However, every time Brady tries to move on, Rachel sabotages it because of her mother. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to Section 321. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and customer service. If anyone has any questions at all, please reach out in the comments at the end of the post. Sign up for SSENSE to stay up-to-date on the latest trends and receive exclusive discounts. Ssense sells both men and women clothing, accessories, bags, designers and shoes, the men accessories they offer includes belts and suspenders, blankets, eyewear, gloves, hats, jewelry, key chains, scarves, socks, tech, ties, towels, umbrellas, wallets and card holders and Watches. However, we may need a little more time to process your orders during peak periods. This post is my honest review of SSENSE after spending thousands of dollars with this online retailer. Also, the SSENSE company has reserves the right to reject any returns if they dont meet the above mentioned requirements. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection: The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignees and owners declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.. Next up in this SSENSE review, well get into what their customers think of them. Amazon. Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. I received a shipping label months later. Please call us for immediate answers to questions regarding orders and shipping. I made a new order for the size up on the 17th of December, and I was notified only today that it was also out of stock. Read next: Is Mytheresa Legit? Or is it that they have like only 1 person doing the shipping for the entire company lmao. So lets have a look at them. If youre looking for fashion items from luxury, street, or avant-garde labels, SSENSE provides a varied collection at a lower cost compared to retailers or from brands directly. These specs come with a leather case, magnetic tab fastening included. 1,105 reviews for SSENSE, 3.2 stars: 'After paying a flat 22 for shipping cost which is a total rip-off, SSENSE managed to send my item in the wrong size! ssense is fast shipping . Gucci shoes are awful!). They also have a, These pants are exclusive to the SSENSE site and are, Another factor that customers enjoy about the platform is its unique pieces. They are, Pants are a crucial part of any wardrobe, and the Ssense Exclusive Green Fleece Lounge Pants are the perfect addition to your collection. Please note: tracking information will be updated online one (1) business day after your order has been shipped. Shipping and Handling | SSENSE Shipping & Handling Shipping Information Once your order has been shipped, you will receive an e-mail with your shipment's tracking information, allowing you to keep tabs on the progress of your delivery. SSENSE has a reputation for being a cheaper place to shop for designer clothing. Their shipping times are a little inconsistent, but their returns were amazingly easy. If duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). Below were giving some methods that can be used while contacting them: Through this detailed SSENSE review, we also answer the frequently asked questions by the readers or customers. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . Apply Back. Returns are subject to our Return Policy. I returned the item and ordered another one meanwhile because exchange was not available. SSENSE does have a nice price sort option, though, where you can shop items from lowest price to highest price. Were independently supported by our readers and we may earn a commission when you buy through our links. The form requires you to fill out your name, email address, and order number (if you have one). SSENSE adheres to a strict no-paper policy, so as to reduce waste. But goodness gracious, I will never be buying Gucci sandals or shoes ever again. Thank you for supporting the brands that make this blog possible! In the US, shipping is free on orders over $300, and its $12 for orders under $300. You will also need to select the category of your inquiry. This Maison Margiela card holder has 6 card slots, so no bulky pants pocketjust carry the essentials. SSENSE has a no-paper policy to reduce waste, so shipments dont come with a return slip. Bags & Shopping. We live around western Canada in British Columbia, so is it possible that they simply arent dispatching to us? "Restricted orders" have a shipping fee of $17. Other orders include and are not limited to Sale orders. Jacket season is upon us, and the Taupe Half-Zip Track Jacket is the perfect piece to add to your wardrobe. You will become the owner of the goods that you have ordered once they have been delivered to your specified delivery address. team to assist you with the return process. And like the customer specialist promised me the one I received was in a way better shape. These funky, gold-tone, hexagonal metal-frame Gold DiorStellaire04 Glasses have transparent rubber-covered metal nose pads, so comfort doesnt come at the cost of style. Days in the following table refer to business days. This Laura Lombardi chain-link necklace is stunning. This jersey tank top features a comfortable, stretchy 71% cotton and 29% polyester blend, with a square neck collar and classic Nike Swoosh at the front. You must read the care instructions on the SSENSE garment before washing it. SSENSE is an online marketplace where they claim to sell products from luxury brands at much cheaper prices than designer stores. Stacy . The package is in good condition. Log in with your SSENSE account to fully optimize the personalization features of the app and the relevance of its curated designer and style recommendations. You can contact SSENSE customer service representatives via the online message form. Apply Back. Contact SSENSE. InternationalWe ship to over 40 countries with duties and taxes included. SSENSE takes pride in creating original and high quality products that can attract customers and can make them feel satisfied with the quality and comfort. The majority of the comments were derogatory of the working conditions and those individuals did not see a future working for SSENSE. Once your order ships, you will receive an email containing your tracking number, which you can use to follow the progress of your package through the courier's website. Is anyone else experiencing this? The leather quality, the embroidered bee (which is SO cute), the Gucci and the pattern on the back of the sneakers look identical. March 1, 2023. The company offers excellent customer service. Now, this was my first time ordering Gucci shoes, so I didnt know if I would need my normal size 38 or if I should size up to a 38 , as I had read some reviews that said their sandals ran small and their sneakers ran large. Why go with the same black leather wallet that every guy has? Shipping was ridiculously fast it took 3 days via UPS, and this package shipped over a weekend from Canada to my address in the US. Lining: 100% viscose. Are you wondering if SSENSE is legit? I ordered mine from Mytheresa earlier this year. After reading this SSENSE review, you must want to get some discounts so that you can save your money while buying fashion items at SSENSE brand. They cancelled this order I made on the 30th of November because it was out of stock. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. if you do not have an SSENSE account and would like to make changes to an existing order. SSENSE.com, you can also purchase some limited products through other online marketplaces like Amazon. The international shipping cost starts from $20 and takes about 2-5 business days. My Honest Mytheresa Review. International shipping to the US is free for orders above $300 and costs $12 for orders below $300. And I also ordered a size 38 directly from Guccis website. However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. Our express carriers have been instructed to only apply Section 321 where applicable. Read next: Is LUISAVIAROMA Legit? Inside youll find a nice black leather lining. You can, This review found that the SSENSE Essentials for mens t-shirts consist of pieces that are, The t-shirt has a slim fit and is available in sizes XXS to XXL. The athletic look of these Nike sneakers is souped up and stylized by a faux-leather trim, rubberized signature Swoosh appliqu and cut-out detailing on the sides. Make sure that you always look stylish! Size of the garment worn by the model, alongside their specific measurements. Also, they keep running several discounted sales that could give you up to 70% off when buying women and mens items. Upon delivery, you will not be required to pay any additional fees. For those who ordered the items through guest checkout, they have to create an account at SSENSE to request the return of the products. Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. We recommend them to anyone looking for a new place to shop for clothes. The Beige Bicolor Classic Card Holder by Maison Margiela measures 4 long x 3.25 high. Once you have it, you can log in and start shopping. Contact Who is SSENSE Headquarters 333 Chabanel St West, Montreal, Quebec, H2N 2G1, Canada Phone Number (514) 289-1906 Website www.ssense.com Revenue $750M White Airport Tape Long-Sleeve T-Shirt by Off White, Beige Bicolor Classic Card Holder by Maison Margiela, Wishlist functionality to browse, save favorites, and buy later, Lower prices than other premium retailers, Customers report slow or no customer service, inconsistent shipping times, and a long returns process, The item must be in its original, unused, unaltered and unwashed condition, The item must be returned with the tags and packaging in their original condition, Click on the Order History tab on the left-hand side, Under Modify, select the subject of your request, Fill out the contact form and send SSENSE your request. These restrictions include the following: It is SSENSE's position that all goods purchased from SSENSE, should be imported into the United States without the payment of duties and taxes pursuant to Section 321, only when Section 321 is applicable. This isnt anything against SSENSE, they didnt make these shoes. on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930, if eligible (see below); (ii) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii)the formal entry for any order that is over $2,500, or otherwise requires formal entry. One SSENSE review stated that: Despite the horrible negative comments I have read for 3 days, I still decided to give ssense a shot since only they have the shoes I want to buy with such a steal price. Brand 158. They need to get their shit together, its ridiculous at this point. Of course, this varies by customer and situation, as this TrustPilot SSENSE clothing review indicates: They sent me the item in two days with fast DHL delivery. The company only sells products from designers that they have verified and approved. So there seems to be a few levels of fuckery going on. This SSENSE clothing review wouldnt be complete without mentioning promotions and discounts. You can initiate returns by submitting a request for a Return Authorization through your SSENSE account using the self-serve tools, ssense.com/en-ca/account/login, or you can contact the Customer Care team to assist you with the process. Sign up for push notifications to learn about exclusive collections and shopping events and to receive Sale season updates. I even payed for priority mail and it's still taking a while. SSENSE not shipping/ shipping delay? Alternatively, you can contact our Customer Care team to help facilitate the return. - Accurate transit time available at checkout. I shop for my luxury items online because I live in the middle of nowhere and dont have access to designer boutiques or high-end department stores. Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece. I contacted the support and they said that they are experiencing a "minor . You can modify or cancel an order as long as the merchandise has not yet entered the packaging or shipment phases. Based on the research we conducted, buying from SSENSE is a pretty safe bet. The Philippines said on Saturday it had spotted a Chinese navy ship and dozens of militia vessels around a contested Philippine-occupied island in the South China Sea, as territorial tensions . Talking about the brands online presence, they have a solid fan following of 1 million followers on Instagram and 825k followers on Facebook. You can also contact us by email at customercare@ssense.com or by chat. I ordered on 12/14, still nothing. Ssense shipping to US. 231838F063001. If you have questions beyond this SSENSE clothing review, you can contact SSENSE Customer Care 24 hours a day, 7 days a week for immediate answers to questions regarding orders and shipping by one of the following methods: Toll Free +1 877 637 6002. However, at least, in my shopping experience SSENSE is not cheaper than ordering directly from Gucci. SSENSE brand ships their products to over 40 other countries and regions. But the shipping time for this was a different story. My first order with SSENSE was 1 pair of Gucci horsebit sandals. Alternatively, you can find them at their, According to customer reviews, the prices of some items can be a bit expensive. It is made of high-quality materials and features a trendy design. ), app is not consumer friendly, website is much better, items are also more expensive on ssense then other websites, Search is hard to find, all text is too small, https://www.ssense.com/en-ca/privacy-policy. We want to be honest in this SSENSE clothing review, so take a look at these pros and cons: Next up in this SSENSE clothing review, well showcase some of their trending pieces for men and women. Few executives have a better insight into the state of the global economy than Vincent Clerc, the chief executive of A.P . SSENSE serves 150 countries, generates an average of 76 million monthly page views, and has achieved high double-digit annual growth since inception. The shorts are available in sizes, These unique shorts are the ideal choice for those hot summer days. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to section 321 of the U.S. To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. I did come across a blog that discussed employment at SSENSE in their Canadian headquarters. You can find the care instructions on the tag of the clothing. Maybe with some of their designers, this is the case (there are over 700 designers featured on SSENSE). Tracking information is available on all orders placed. I contacted an agent and they told me I should wait for 3 days. BrandRated is reader-supported. Since 2003, the brand has grown their strong customer base, their trust, and huge range of products, although the brand has some negatives as well which we will consider throughout this honest SSENSE clothing review. Other orders include and are not limited to Sale orders.Restricted Orders:- Orders that include products excluded from free shipping as indicated on the product display page are not eligible for free shipping and disqualify the entire order from the free shipping promotion regardless of the order value. A size conversion chart to help convert international sizes. By placing an order with SSENSE, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. Aside from the US, SSENSE also offers to ship to more than 40 other regions and countries. The Air Zoom Spiridon Cage 2 Sneakers are built with a treaded rubber outsole to absorb ground shock, paired with a comfortable round toe. ssense.com/en-us/customer-service/contact-us. Maybe if Brady was to practice a little tough love he could keep his daughter from turning out to be like her mother. Clear. However, they did say that the quality of the clothing is worth the price. Ssense 15. fjs.parentNode.insertBefore(js, fjs); Plus, it took 3 days for Ssense to process this order. SSENSE clothing can be bought anywhere as the company ships their clothing products across the world (over 150 countries). SSENSE return policy offers a refund for items that are unused and in their original condition, packaging, and with all tags attached. They also have embroidered logos at the front, two side pockets, one back pocket, and a midrise construction. Its cool without trying too hard. Its a level up from the plain white tee, and just as casual. So that was awesome. While conducting this SSENSE review, we have gone through thousands of real customer reviews and studied their opinions to understand what they had experienced. To find out more, please visit our Privacy Policy. There are some courier services like USPS, DHL, UPS, and FedEx used by the SSENSE brand to ship the orders within the USA. Get this Maison Margiela wallet for $105, marked down from $234. I like to buy products from good companies so this may cause me to hesitate on future purchases. International costs start at about $20 and orders take about 2-5 business days. ), I also had to return my Gucci Ace sneakers to SSENSE because these did run a little large and the 38 were just a little too big on me, and my heel would slip when I walked in them. The rubberized logo comes in black on the back collar. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements. Additionally, all products sold on the website are new and have never been worn. - Orders that don't meet the full-price free shipping eligibility mentioned above and that don't include restricted products are still eligible for free shipping if they meet the Other order threshold indicated in the table below. Made in Italy. Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. The company started as a brick-and-mortar store called Sense of Space but quickly transitioned to e-commerce in 2008. Ash8989. CanadaFor orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. Plus, right now, there are also hundreds of sale items at up to 70% off for both women and men. Once your purchase has been completed, an e-mail confirmation will be sent to the email address that we have on file for you. Anywhere casual is the dress code. Once you have submitted your question, a customer service representative will get back to you as soon as possible. They feature a variety of high-end streetwear and designer clothing, shoes, handbags, and jewelry. SSENSE is one of the most trusted retailer to purchase a variety of luxury fashion items at relatively much lower prices than other retailers or the brand itself. Coming to the SSENSE Women Clothing, they have a lot of trendy pieces of women clothing from various styles that can be worn for both casual and non casual purposes. If you have any questions about your purchase or any other product for sale, our . However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet.