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Have questions about your subscription? Compensation depends on the route, but is typically more than $1200 each month. document.write ("?zoneid=6&block=1&blockcampaign=1"); Holiday hours vary. While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. Is there a limit to the number of tucson.com articles I can view for free? original subscription start date. apologize it has taken multiple attempts to resolve Ms. ****** billing inquires. Is a TV Weekly included in Single Copy papers I buy at the store? Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. document.write ("?zoneid=5&block=1&blockcampaign=1"); If you are experiencing an unusually long hold time, you can always email your question to circulation@tucson.com or go to our online customer service portal on tucson.com. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. You can also manage your account online at tucson.com/account. Reach out directly to Arizona Daily Star via Justuseapp. Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. var m3_r = Math.floor(Math.random()*99999999999); mobile@tucson.com, Retail Display Advertising If you can't deliver a paper I don't want emails from the Star. Click the Arizona Daily Star (subscription) you want to review. Vacation | tucsonlocalmedia.com Where can I buy a newspaper? Mr. ******** will receive a refund of Arizona Daily Star. Arizona Daily Star on the App Store Depending on Ms. ******** banking institution it may take 5 to 7 Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. Click here to learn how to clear Tucson.com cookies for your web browser. Once activated, you can check out the eNewspaper, a digital replica of the print edition, and download articles, print out puzzles and games, browse past editions, and turn on audio storytelling. My first bill was for a higher amount than what I thought it should be. Get up-to-the-minute news sent straight to your device. BBB Business Profiles are subject to change at any time. if (document.context) document.write ("&context=" + escape(document.context)); Subscriptions | thedailystar.com Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. Stop Date * Start Date * Submit Reset Form. You can cancel at any time by calling Customer Service at 1-800-332-6733. [CDATA[ $20/mo. arizonadailystar document.write ("'><\/scr"+"ipt>"); Click on that X to delete the Arizona Daily Star app. If you do not see your name, your account may not yet be activated. It is billed like any other day. Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. Arizona Daily Star Today's Arizona Daily Star is being delivered later than normal. Email a description of the issue to e-edition@tucson.com. BBB is here to help. Yes. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Arizona Daily Star is offering $500 sign on bonus for new contractors. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. renewing their subscriptions during any given week, all throughout the 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. if (document.context) document.write ("&context=" + escape(document.context)); To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. Chat Now Or email our. Can I get one of those road-side tubes for my newspaper delivery? document.write ("'><\/scr"+"ipt>"); Or, you can call customer service at 1-800-695-4492. Get started today. Chat Now The first charge should only have been for $43 approx. Find a link to the e-Newspaper on the tucson.com home page. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. She can contact me Can I get that lower price? We continually strive for excellence and regret any time we let you down. We do not provide refunds prorated for the remainder of the payment period for Digital Only subscriptions. What is your refund policy on subscriptions? We get you exceptional pricing and special discount offers on newspaper delivery in your area. will follow up with representative and provide additional training. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. I replied explaining that I had cancelled already and was waiting for a refund. Rather, any price adjustments will be made at the end of prepaid terms. You may Request a Vacation Hold online 24/7 through our subscription management page. and honor the promotional rate for 6 months thereafter. Select "payments" in the menu and then "make a. Be safe from hackers and unwanted bills. Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. Click "View Information" and sign in if asked to. arizona's home page: azcentral.com is the digital home of The Arizona Republic newspaper, with breaking news and in-depth coverage of sports, things to do, travel and opinions. Published 01/15/2023. Subscriptions | Arizona Daily Star This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. Complete the required steps. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Note that complaint text that is displayed might not represent all complaints filed with BBB. You may need to refer to your program's help documentation to learn how to check these types of settings. legals@tucson.com. Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. Two people could not do their job properly and so I am not convinced anyone can. Connect with our staff on topics that matter to you via email or request a reprint. After your first bill, charges will be at the stated rates less any credits. Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. '&charset='+document.characterSet : '')); How do I access "For Subscribers" content? To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. The publication is no longer delivered weekly. if (document.context) document.write ("&context=" + escape(document.context)); Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. document.write ("Arizona Daily Star Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. Get latest news, events and information on Arizona sports, weather, entertainment and lifestyles.. Subscribers on promotional rates should expect to see price increases every 3-9 months (depending on promotion) as accounts are transitioned over time to full annual rate. If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. Get up-to-the-minute news sent straight to your device. Arizona Daily Star The following day someone from the newspaper charged a second 40 dollar payment against my account. Plan to resume delivery on the day after you return. The phone number will be in your phone book, on your bill, or in the newspaper. Pick the ones I want to read and scan others. var m3_u = (location.protocol=='https:'? document.write ('&cb=' + m3_r); Now I checked my account this morning to discover that the 338.04 charge is back on my account on Nov. 8th, 2021. We sincerely apologize for the inconvenience. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It is now March 19th, and I have received no refund or acknowledgment. can disregard any bills he has received. $20 per month. I called the 8th of February and spoke to an agent who said I had been signed up for two accounts somehow. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Holiday hours vary. Enter the email address associated with your subscription and choose a password. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); var m3_r = Math.floor(Math.random()*99999999999); The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! Click "My Apps and Games" then "Installed". * Please note we need 4 business days notice to process your vacation stop online. Report Breaking News: 520-573-4101 or metro@tucson.com. We sincerely apologize the trouble Ms. ******* had starting Monday - Friday: 8:00am - 5:00pm. On Mondays (our busiest day), hold times have been up to hr. Or visa versa? Your real card info stays hidden. You'll see a list of merchants you've subscribed to. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. What would you like to do with your vacation papers? *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Closed Saturday and Sunday. Please also specify the device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Yes. '&charset='+document.charset : (document.characterSet ? Is the person who delivers my newspaper an employee of the Arizona Daily Star? Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. content.While we are disappointed that you are not enjoying '&charset='+document.charset : (document.characterSet ? Subscriber Services - Lee Enterprises Why? 321 N . Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Can I still get the Arizona Daily Star delivered via U.S. mail? In an effort to avoid unintended interruptions in delivery, we provide a grace period prior to stopping delivery. In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. } On this day, I was told that a refund had been credjited to my debit card. But thats OK as one can usually figure out what the intended words are. document.write (document.charset ? In most areas, new orders begin within 2 to 3 days after the order request has been received. If you do not Activate your account, your access to tucson.com will be limited. I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. Some content is designated for subscribers only. No. Feel free to call me legals@tucson.com. Choose the discount subscription option below that's best for you and save. The Thanksgiving Day paper is included with all home delivery subscriptions at no extra cost. Content charges will continue to be applied while you are on vacation. We reserve the right, however, to issue refunds or credits at our sole discretion. var m3_r = Math.floor(Math.random()*99999999999); For subscriptions including delivery of the print edition, any balance over $10.00 will be returned. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. I don't subscribe. They gave me credit for 338.04 on October 11, 2021. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Told same thing and promised credit of about $42 to charge card. They can make sure your paper is not there, and if it was delivered, they can pick it up for you. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). Arizona Daily Star no longer fulfils requests for printed versions of back copies. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. This went into effect in February 2022. the end of his stated promotional period. var m3_r = Math.floor(Math.random()*99999999999); Unfortunately, no. While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. If you purchased your subscription online, you set an email address and password when you completed your purchase. You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. Can I get a print subscription without Full Access? Vote for Star Local Media's Athlete of the Week;